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Terms of Use

SITE TERMS AND CONDITIONS

Welcome to the CSL Behring GLAD Website

The www.cslbehring.pa Website (hereinafter referred to as the "SITE") is owned and managed by CSL BEHRING PANAMA S.A. (hereinafter referred to as "CSL"), domiciled at PH Gran Plaza, Entre Calle 76 & 77 Este, San Francisco, Panama City.

Access to the SITE implies the acceptance and compliance, without reservations or modifications, by the User of these Terms and Conditions of Use of the Site (hereinafter, the "Terms and Conditions"). Please read carefully the Terms and Conditions that apply to anyone accessing the SITE and the Privacy Policies thereof.
CSL reserves the right to modify the Terms and Conditions at any time, without prior notice.

1. Service:
The SITE is for personal use only and may not be used for commercial purposes. CSL will not incur any liability in the event of interruptions or malfunctions of the services or content offered on the Internet, regardless of the cause, magnitude or time. CSL is not responsible for network failures, loss of business as a result of such failures, or any other type of direct or indirect damage that may be caused to Users.

The SITE works as configured and as available, so CSL does not grant any warranty of any kind and it is the User who uses the SITE at his own risk and responsibility.
CSL may, without prior notice, determine the immediate suspension, cancellation and/or termination of the SITE; therefore, it will not be liable to the User or to any third party for any reason, in any of these circumstances.

CSL is free to limit access to the SITE and/or the products or services offered therein to Users without the need for justification or prior notification.

2. Site Information:
As a leading innovation-driven pharmaceutical company, CSL is committed to playing an important role in improving the quality of life. This SITE provides you with an insight into CSL, its subsidiaries around the world, as well as information about the related industry. To facilitate the use of this SITE, we provide you with information tailored to the purpose of your visit, whether as a patient, healthcare professional, investor or potential employee.

PLEASE NOTE THAT THE INFORMATION CONTAINED IN THIS SITE IS IN NO WAY OFFERED OR SHOULD BE CONSIDERED AS MEDICAL ADVICE OR ADVICE, DIAGNOSIS, TREATMENT AND/OR MEDICAL INDICATION ON THE CORRECT USE OF CSL BEHRING PRODUCTS.

CSL provides the information contained on the SITE for general information only. Such information is not intended to replace consultation, treatment or recommendations from healthcare professionals. It is important that you follow the advice of your doctor and other healthcare professionals regarding your individual care and care needs. The User should always seek the advice of a health care professional when having any queries about any medical condition. Professional advice should not be discredited or delayed because of any information contained herein. Please consult your physician or other healthcare professionals before using any product discussed on this SITE. It is not CSL's responsibility to provide medical advice or care.

The authors of the information contained in the SITE, as well as any subsidiary, affiliated company and/or belonging to the same economic interest group to which it belongs, and/or any other person or institution that intervenes or has intervened in its preparation, dissemination and/or is involved in any other way with it, are not responsible in any way for its content and use. or on decisions or actions taken based on the content of said information, and it cannot be taken in any way as final or specific advice, since the particular conditions of the case to which it is intended to be applied may change or be different.

Any use and/or application of the information contained in the SITE will be the sole responsibility of the person who uses the information.

3. No Warranty:
CSL is committed to keeping this SITE up to date. However, CSL does not guarantee the accuracy and completeness of any of the information contained herein. CSL is not liable for any direct, indirect, special, punitive, incidental, or other damages arising out of or in connection with your visit to this SITE, including, but not limited to, lost profits, business termination, and loss of programs or electronic data.

As a convenience to our visitors, CSL provides links to other Web sites. However, certain links on this SITE lead to resources located on servers maintained by third parties that are not under CSL's control. CSL is not responsible for third-party content or the consequences of your use of it.

CSL does not represent or warrant that files obtained from or through the SITE are free of computer viruses or other defects. Such files are provided and may be used on the basis that the user accepts full responsibility for any loss, damage or other consequence resulting directly or indirectly from the use of those files.

4. User responsibility for uses and content:
The User undertakes to comply with all applicable local, provincial, national and international regulations and is solely responsible for the information or material included in the SITE.

The User is prohibited from engaging in any type of activity to the detriment of CSL or third parties. Use of the SITE for illegal, unauthorized or prohibited purposes is strictly prohibited.

Without being considered an exhaustive or limiting description, it is prohibited:

  • any form of violation of the rights of third parties regarding their intimacy, privacy, honour, self-image, secrecy in communications, intellectual and industrial property or protection of personal data;
  • publish, disclose, advertise, reference, comment on and/or distribute any material, matter or information with illegal, obscene, pornographic, abusive, defamatory, misleading, racist, contrary to morals, good customs, or public order;
  • upload, post, email, transmit, or otherwise make available any content that infringes any patent, trademark, trade secret, copyright, or other proprietary right ("Intellectual Property Rights") of any third party;
  • introduce any type of computer virus, defective files, or any other software or computer program that may cause damage or unauthorized alterations to the contents, programs or systems accessible through the SITE;
  • use in an improper or inappropriate manner, with respect to the normal operation and purpose, those contents that may be provided by CSL;
  • defame, insult, harass, stalk, threaten or otherwise infringe the rights of third parties (such as the right to privacy or to one's own image);
  • reproduce in whole or in part the SITE, its headers or otherwise manipulate identifiers to divert the origin of any content transmitted through the SITE;
  • record, store, publish or disseminate in whole or in part this SITE and/or the information contained therein by any means and purpose.
  • include, post, email, transmit, or otherwise make available any content that you do not have a right to disclose by law or under contract (such as inside, proprietary, and confidential information acquired or given as part of employment relationships or under nondisclosure agreements);
  • interfere with or disrupt the SITE, its servers, or networks connected to the SITE, or disobey any requirements, procedures, policies, or network regulations related to the SITE.

5. Expert Opinion:
As a useful resource for our visitors, this SITE may contain expert opinions. The information contained in this SITE and identified as expert opinion or that accessed from this SITE through a link, represents the opinion of the respective expert and does not necessarily reflect that of CSL. These experts are not employees of CSL BEHRING and do not act on behalf of CSL. CSL does not endorse and is not responsible for the accuracy or completeness of any information or opinion expressed in such media. Please note that expert advice reflects the expert's personal view only and should not be construed as the opinion or responsibility of CSL.

6. Limitations of liability by CSL:
The User acknowledges and accepts that CSL does not assume responsibility, whether direct or indirect, foreseen or unforeseen, for any type of damage, whether consequential or loss of profit, derived from the misuse of the SITE or its contents by the User or third parties.

Under no circumstances shall CSL be liable for any content on the SITE, including, but not limited to, any errors or omissions in any content, or for loss or damage caused by any content, or for any failure or discontinuity of the SITE.

The User expressly accepts that CSL will not be responsible for unauthorized access, copies, alterations or deletions of data that may be made by third parties on the SITE, nor for their consequences and/or damages; and the User acknowledges and accepts that CSL will not be responsible for the services and/or products advertised and/or marketed on third-party sites accessed through links or links from the SITE.

7. Country-specific product information:
CSL provides information regarding the pharmaceutical business that may not be applicable to all visitors from anywhere in the world. For example, the trademarks used for certain products may differ from country to country. In addition, in some countries, health authorities may authorize the marketing of products with different indications, dosages, and restrictions. If CSL's products, programs and services are not available in your country, any reference to them does not imply that CSL intends to advertise such products, programs or services in your country. Please consult your local CSL contact or your doctor for more information regarding the availability of our products in your country. Due to jurisdiction-specific laws, we may not be able to provide all of our visitors with information about our prescription products. CSL aims to provide its country-specific product information primarily to healthcare professionals and, only when permitted, to the general public.

8. Information considered non-confidential:
Notwithstanding anything to the contrary in our Privacy Policy, any communication between the User and CSL that takes place through the SITE will be considered non-confidential and non-proprietary. CSL shall be free to use such information, including but not limited to ideas, concepts, know-how or techniques contained in such communications for any purpose whatsoever, without compensation to the User and without identifying the source.

9. Intellectual Property:
It is the policy of CSL to enforce its intellectual property rights to the fullest extent permitted by law. The trademarks, logos, and service marks (collectively, "Trademarks") displayed on the SITE are trademarks owned or licensed by CSL. No area of this SITE has been constructed in a manner that authorizes, impliedly or otherwise, any license or right to the Trademarks without the express written consent of CSL. All the content provided by CSL, whether it is any documentation, file, material, application, industrial design, utility model, patent, know-how, tool, musical composition, game, source code or any type of work or idea that is a work within the meaning of industrial and/or intellectual property legislation is protected under applicable laws and is the property of CSL.
Any reproduction, distribution, retransmission, modification, use, storage, translation, adaptation, public communication or disclosure of the content of this SITE for any purpose, commercial or non-commercial, is prohibited. Failure to comply with the above will give rise to the application of the corresponding criminal and civil sanctions.

10. Indemnity:
The User agrees to indemnify and hold harmless and harmless CSL, its subsidiaries, parents, related companies from and against any action or judgment of liability, claim, denunciation, penalty, interest, costs, expenses, fines, fees, initiated by third parties due to and/or related to or originated in any of its actions on the SITE.

11. Communities
In any discussion forum on this site, CSL expects participants to observe the usual common rules for communication, such as mutual respect for one another. Visitors must not distribute or post any offensive, abusive, indecent, defamatory or obscene material or any material that infringes the intellectual property rights of any third party. Read our Social Media Guides for CSL's Corporate Channels

12. Privacy
When you visit this website, CSL will not collect personal information about you, unless you voluntarily provide such information. For more information about CSL's information handling practices, please see CSL's Privacy Policy.

When you visit this website or download information from this website, CSL's Internet service provider records your visit and records your Internet address, your domain name (if applicable), the date and time of your visit to the website, the pages you accessed, and the documents downloaded, the previous websites you visited and the type of browser you are using. This information is only used for statistical and website development purposes.

You should also be aware that anonymous information and data may be collected automatically through the use of "cookies". Cookies are pieces of information that a website can use to recognize repeat use, make it easier for users to access and use the website, and allow a website to track usage behavior and collect aggregated data that will allow for improved content and targeted advertising. The use of cookies is standard, and you will find that most websites use them. Most internet browsers are pre-configured to accept cookies. If you prefer not to receive cookies, you can set your internet browser to refuse cookies or to alert you when cookies are being used.

13. User registration obligations:
On certain occasions, CSL may require the User to register or obtain a password, in advance, to access certain contents of the SITE. It is the sole responsibility of the User to maintain the confidentiality of the password and registration information. The User is solely responsible for the use of password and registration information. Likewise, the User declares, under affidavit, that the registration data is his/her own, true and complete.

14. Access to the Site by Minors:
The use of the SITE is expressly forbidden to minors under 18 years of age. The parent(s/legal guardian(s) or representative(s) shall be solely and exclusively responsible for their minor or guardianly children accessing the SITE.

15. Applicable legislation:
The Terms and Conditions are governed by the laws of Panama.

16. Complaints:
In the event that you observe what you consider to be a violation of these Terms and Conditions and/or a violation of your rights, CSL requests that you report this fact by writing to PH Gran Plaza, Entre Calle 76 & 77 Este, San Francisco, Piso 5, Oficina 5A, Ciudad de Panamá.

Last updated: July 2024


Social Media Guides for CSL's Corporate Channels
CSL manages a variety of social media channels where we share information and strive to foster engaging and supportive communities.

We will do our best to respond to your comments and questions and will try to interact with you on our social media channels. Please note that there may be some questions or comments that we are unable to address because they relate to regulatory, financial, legal, or other business matters.

CSL's social media accounts are not designed for the discussion of prescription drugs, treatments, or medical advice. Any questions you have regarding your condition or treatment should be discussed with your doctor.

Please do not report adverse events or side effects on our social media channels. If you are trying to report an adverse event related to a CSL product, please find the appropriate contact information to report it at Report a CSL Behring Undesirable Effect by Country | CSL

If you post on one of our social media channels, or reply to or comment on one of our posts, you agree to abide by these Social Media Guidelines for CSL Corporate Channels, in addition to the Terms and Conditions or other legal notices provided by us and/or the owner of the social media platform, such as: the LinkedIn Terms of Use, the Facebook Terms of Service, the Twitter Terms of Service, and the Instagram Terms of Service.

We will respect all followers, fans, and visitors to our accounts, and in return, we ask that everyone treat each other with respect, even if they disagree with each other.

Comments and replies on our channels that are not posted by us come from members of the public. The content of these comments (including opinions and statements) posted on our channels does not necessarily reflect the views of the social media site or CSL, and are the responsibility of the individuals posting them.

Those who ignore these rules could have their post(s) removed and risk being blocked entirely for future posts or the social media channel.

Please show respect for others as members of our social media communities.

  • We encourage and welcome your feedback and feedback, as long as you share your views in a manner that respectfully supports us and our community, and is not inappropriate, off-topic, abusive, harassing, disrespectful, or promotes third-party sites, initiatives, or products.
  • This is not the appropriate forum to submit feedback about our products or companies, promote business, or solicit donations. Please visit our contact page for these topics.
  • We reserve the right to reject or remove comments that are not in accordance with our policy and to block or ban users/followers who violate this policy. If you are a minor, please do not post your comment without the knowledge and permission of a parent or legal guardian. If you are of legal age and your post contains the name or likeness of a minor, you must be the parent or legal guardian of that minor.
  • Please report any side effects of any of our products or complaints about product quality to Customer Service. If you post about the side effects of any of our products or complaints about the quality of the product in this forum, we reserve the right to contact you.

We ask that you adhere to the following rules:

  • Do not make claims or argue about "off-label" or unapproved uses of our products.
  • Do not post copyrighted material (photos, music, movie video clips, etc.), trademarks or logos, without the express consent of the owners.
  • Do not post names of individuals and/or other information that may allow someone to identify the person(s), such as an address, telephone number, email address, social security number, identity number, hometown, school, etc., unless those individuals have expressly consented to such use.
  • Do not make comments or inferences about our competitors (e.g., derogatory comments or any statements about their products).
  • Do not post false, inaccurate, or misleading information.
  • Do not provide medical advice or information about the use of the product.
  • Do not post material that is libelous, libelous, or defamatory

We will do our best to respond to your comments and opinions in a timely manner. Please remember that our social media channels contain the opinions and views of other users. While we are moderating our social media channels to help ensure that user posts comply with our guidelines, we cannot be responsible for the accuracy or reliability of any comments or materials posted by users. Please note that our publications are informative and should not be seen as professional or medical advice. If you have questions about a medical condition, you should always seek the advice of your doctor.

By posting on our social media channels, you understand that your posts, including any ideas or techniques contained therein, may be freely used by CSL in any way. Please keep this in mind before posting. When you post on any of our social media channels, the name and likeness associated with your account will be visible and associated with your post, and if we reuse your post elsewhere, we may also display your name, likeness, and username. Your comment or post may also be submitted to the appropriate authorities in the event that we believe in good faith that disclosure of the content of your post is reasonably necessary to detect and prevent fraud or protect the safety of the public or an individual, or if we are required to do so by law.

Last updated: July 2024